Kaiser Member Login

Video demonstration and instructions on how to use the Kaiser Member Login:

Kaiser Member Login step by step instructions. Follow these and start taking care of your heatlh:

1. Load the website using this link: https://healthy.kaiserpermanente.org/html/kaiser/index.shtml
2. On the Members Sign On section, Type in your User ID on the block provided.
3. Right below, type in you password. 
4. Click on the green "Sign On" button.
5. Now you should be ready and logging in!

 


Like we told you before, here you have a guide on how to reset your credentials if you ever forget your username or password:

1. Load the same website you log in to.
2. To the right of "User ID", click on "Forgot your User ID?" if that is what you forgot.
3. They type in the information required on the blocks provided and click on "Submit".
4. If you forgot your password, click on "Forgot your password?".
5. Type in all the information that they aske you and follow the three steps.


Contact the company and ask them any other questions or submit a complain if you experience any additional problems with your login:

They have a lot of phone numbers because they deal with different regions. To make this easier for you, we will provide you with external links to take you exactly to the contact information pages you need.

For member services phone numbers: https://healthy.kaiserpermanente.org/health/care/consumer/locate-our-services/member-services/hours-and-phone-numbers/
To file a complaint: https://healthy.kaiserpermanente.org/health/care/consumer/locate-our-services/member-services/submit-a-complaint
To ask member services a question online: https://healthy.kaiserpermanente.org/health/care/signon. On this one you have to sign in and then you will be redirected to the page where you will ask your question online.